Summary: Navasana uses cookies and similar tracking technologies to operate our platform, improve your experience, and analyze usage. This policy explains what cookies we use, why we use them, and how you can control them.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to site owners.
In addition to cookies, we may use similar technologies such as web beacons, pixel tags, local storage, and session storage. References to "cookies" in this policy include these similar technologies unless stated otherwise.
2. How We Use Cookies
We use cookies for the following purposes:
- Authentication: To keep you securely logged in to your Navasana account.
- Security: To detect and prevent fraudulent activity and protect our platform.
- Preferences: To remember your settings and personalize your experience.
- Analytics: To understand how users interact with our platform so we can improve it.
- Performance: To monitor and optimize platform performance and reliability.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the platform to function. Without them, core features such as account login and secure navigation would not work. These cookies cannot be disabled.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your authenticated session while you are logged in | Session |
| csrf_token | Protects against cross-site request forgery attacks | Session |
| auth_token | Securely identifies your account and access level | 30 days |
3.2 Functional Cookies
These cookies allow us to remember your preferences and provide enhanced features. They are not strictly necessary but improve your experience on the platform.
| Cookie Name | Purpose | Duration |
|---|---|---|
| ui_preferences | Stores your UI settings such as theme and layout preferences | 1 year |
| language | Remembers your selected language preference | 1 year |
| cookie_consent | Records your cookie consent choices | 1 year |
3.3 Analytics Cookies
These cookies help us understand how visitors use our platform, which pages are visited most, and where issues may occur. All data is aggregated and anonymized where possible.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users and sessions | 2 years |
| _ga_* | Google Analytics | Maintains session state across page requests | 2 years |
| _gid | Google Analytics | Distinguishes users within a 24-hour window | 24 hours |
Note: We do not use advertising or third-party tracking cookies. We do not sell or share cookie data with advertisers.
4. Third-Party Cookies
Some cookies on our platform are set by trusted third-party service providers. These third parties may set their own cookies in accordance with their respective privacy policies. We do not control these cookies and encourage you to review the privacy policies of these providers.
Third-party services we use that may set cookies include:
- Google Analytics — for platform usage analytics (Google Privacy Policy)
- Stripe — for payment processing (Stripe Privacy Policy)
- Intercom — for customer support chat (Intercom Privacy Policy)
5. Cookie Duration
Cookies can be either session cookies or persistent cookies:
- Session cookies are temporary and are deleted automatically when you close your browser.
- Persistent cookies remain on your device for a set period of time or until you manually delete them. The duration of each cookie is noted in the tables above.
6. Managing Your Cookie Preferences
6.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically configure your browser to:
- Block all cookies
- Accept only first-party cookies
- Delete cookies when you close your browser
- Notify you before a cookie is stored
Please refer to your browser's help documentation for instructions:
6.2 Opt-Out of Analytics
You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on.
Please Note: Disabling strictly necessary cookies will prevent you from logging in and using core features of the Navasana platform. Disabling other cookies may affect your experience but will not prevent access to the platform.
7. Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no universally accepted standard for how to respond to DNT signals. Our platform does not alter its data collection practices in response to DNT signals at this time.
8. Children's Privacy
Our platform is not directed at children under the age of 18, and we do not knowingly collect cookie data or any personal information from minors. If you believe a minor has used our platform, please contact us immediately at legal@navasana.ai.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically.
Your continued use of the Navasana platform after any changes constitutes your acceptance of the updated Cookie Policy.
10. Contact Us
Questions or Concerns?
If you have any questions about this Cookie Policy or how we use cookies, please contact us:
Navasana, Inc.
Email: legal@navasana.ai
Website: navasana.ai